Protection of personal data and privacy policy

Protection of personal data and privacy policy

EHO PR, Elizabeta Bobnar Najzer, s.p.

 

Websites https://www.center-grabovoi.si/ in https://edu.center-grabovoi.si/membershipsportal are part of the EHO PR offer, Elizabeta Bobnar Najzer, s.p., Drenik Street 18, 1000 Ljubljana. registration number 3545555000, Ljubljana, Slovenia, of the day 18. 05. 2009; Tax number SI47746971. info@center-grabovoi.si

Here we explain in detail, how we use personal information, which you provide to us when using the website and when ordering services, offered by EHO PR, Elizabeta Bobnar Najzer, s. p. At EHO PR, Elizabeta Bobnar Najzer, s. p., (hereinafter referred to as the "provider") we care about the privacy of our customers and stakeholders, ki nam, due to the need for two-way communication, provide their data.

Here we explain in detail, how we use personal information, which you provide to us when using the website and when ordering services, offered by EHO PR, Elizabeta Bobnar Najzer, s. p. At EHO PR, Elizabeta Bobnar Najzer, s. p., (hereinafter referred to as the "provider") we care about the privacy of our customers and stakeholders, ki nam, due to the need for two-way communication, provide their data.

What is personal information?

Personal information is information, which directly or indirectly define you as an individual, where “indirect” means in combination with other information, e.g.. with your name, email address, location data or other identifiers

Communication

The provider will contact the user via means of distance communication only, unless expressly objected to by the user. Advertising emails will contain the following components:

  • they will be clearly and unambiguously marked as advertising messages,
  • the sender will be clearly visible,
  • various actions, promotions and other marketing techniques will be marked as such; the conditions for participation in them will also be clearly defined,
  • the method of unsubscribing from receiving advertising messages will be clearly presented,
  • user preference, that he does not want to receive advertising messages, the provider will explicitly comply.

Child care

Advertising messages will be clearly visible (taking into account age) and clearly separated from sweepstakes and competitions. Any communication, intended for children, will be appropriate to their age and will not exploit the trust of children, lack of experience or sense of loyalty.

The bidder may not accept an order from someone, of which he knows or suspects, that he is a child, without the express permission of his parents or guardians. The provider may not accept any personal data without the express permission of their parents or guardians, concerning children. Also, the provider may not disclose data to a third party, adopted from children, the exception is parents or guardians.

The provider may not offer free access to products or services, which are harmful to children.

User opinions / comments

Opinions or comments of users and product reviews, written by customers, are part of the functionality of the store, intended for the user community. The provider allows, that the opinion is written by any store user, before final publication, the provider reviews them. The bidder will not publish opinions or contributions, which are in any way offensive, obscene or, in the opinion of the provider, do not benefit other users and visitors.

By submitting an opinion or comment, the user expressly agrees to the terms of use and allows the provider to publish part or all of the text in all electronic and other media. The provider has the right to use the content indefinitely and for any purpose, which is in the business interest of the provider, including publication in advertisements or other marketing communications. The author of the opinion declares and provides at the same time, that he is the owner of the material and moral copyrights for the written opinions and comments and that he transfers these rights non-exclusively and indefinitely to the provider.

Data collecting

On the website of EHO PR, Elizabeta Bobnar Najzer, s.p., https://www.center-grabovoi.si/ in https://edu.center-grabovoi.si/membershipsportal you can request additional information using online forms or contact us via email. In these cases, we will inform you separately, which personal data you must provide and which you provide as desired, how this information will be used and how you request the removal of personal information from our lists

What personal information we collect?

If you are just a visitor to the provider's website, we collect information about you only by using cookies.

If you have subscribed to our e-news, we are processing an email address about you.

If you used the contact form on the website, we also collect other personal information about you, which we need to respond to your message or. to provide services (name, email address and phone number.).

When ordering our services (programs and events) we collect a name about you, e-mail address, phone number and your address.

What data we collect

We collect the following personal data on the provider's website for the purpose of contacting users, information and direct marketing: name and surname, address and place of residence, email address, contact telephone number, and other information, which users enter into forms on https://www.center-grabovoi.si/ in https://edu.center-grabovoi.si/membershipsportal

Websites https://www.center-grabovoi.si/ in https://edu.center-grabovoi.si/membershipsportal in EHO PR, Elizabeta Bobnar Najzer, s. p., are not responsible for the accuracy of the data, entered by the user.

Websites https://www.center-grabovoi.si/ in https://edu.center-grabovoi.si/membershipsportal in EHO PR, Elizabeta Bobnar Najzer, s. p., may store cookies on the user's computer, such as the user identification number in encrypted form (to identify the user on the next visit) and Google Analytics cookies (analysis of website visits).

Session cookies are stored in the server's memory only for the duration of the visit and are deleted after one hour of inactivity., persistent cookies are stored on the visitor 's computer until 2 years, then they become inactive.

Manner and purpose of personal data processing

By using the provider's websites, the user agrees to the applicable rules and general conditions, published on this site. At this point, the user can regularly monitor any changes to the general terms and conditions and, consequently, the manner and purpose of processing the collected personal data. The company EHO PR, Elizabeta Bobnar Najzer, s. .p., as a data controller, it can use them in an anonymised summary form for statistical analysis purposes.

Under no circumstances will it hand over information about website users to unauthorized persons.

Subscribe to e-news

Users can subscribe to the e-news, with which the provider informs them until the cancellation about the novelties in the online offer and other points of sale, on marketing activities and other promotions. By subscribing to the e-news, the user enters the list of e-news recipients, which is at the same time the base of beneficiaries, provided by the provider to its users. To subscribe to the e-news, the provider collects the following information: email address, name and surname.

After sending the form with the e-mail address, the user receives a confirmation message to the specified address - by confirming this, he is subscribed to the e-news of the provider until canceled..

The user can request this at any time in writing or by clicking on the "Unsubscribe" button in the e-news, that the controller of personal data permanently or temporarily ceases to use his personal data for the purposes of direct marketing. Requests will be granted in 15 days from the date of receipt of the request, as prescribed by law. The user can also request data transfer or acquaintance with them.

The operator undertakes, to carefully protect the data in accordance with the law, governing the protection of personal data. The e-news is sent by the provider via the KARTRA web application.

How we use (we process) your personal information?

All personal data provided is treated confidentially and is used only for the purpose, for which they were transmitted. We use an appropriate level of protection and have established reasonable physical, electronic and administrative measures, with which we protect the collected data from unintentional or unlawful destruction, loss, by changing, unauthorized disclosure of personal data or unauthorized access to personal data, which have been transferred, stored or otherwise processed. Only service providers are allowed to access your personal data, who need this information for business reasons (poslovni »need-to-know«), but those, they need to do their job.

In the event of a personal data breach, the provider will follow all relevant data breach regulations.

If you sent us a message via the contact form, your email address is used to send a reply.

If you have ordered a service from the provider via the form, personal data is collected and processed for the conclusion and implementation of the contract, i.e.. to provide the ordered services and to inform about additional details of the mentioned services, possible changes, additional details, instructions for using the services or. to provide information in connection with the provider's services

The data collected when ordering services is also used to issue an invoice.

Your personal data will be disclosed by the provider only to the third parties listed under the conditions written below, whereby the provider will provide, that your personal data will be processed, protected and transferred in accordance with applicable regulations:

External service providers

If necessary, we will carry out certain works, who contribute to our services, empower other companies and individuals. For example, we may provide personal information to contractors to host our database and applications, for data processing services or for sending information, you requested, to provide support services, etc.. We will provide such data to external service providers or make it available only to the extent, required by a specific purpose. They will not be allowed to use this information for any other purpose. The provider's external service providers are contractually obliged to respect the confidentiality of your personal data.

Business transfer

The data may be passed on to data processing companies and information services, which ensure the smooth operation of the website and its improvements (server hosting, email marketing…); marketing agencies for the purpose of remarketing (in encrypted form); companies, which ensure a smooth purchase process (Paypal, delivery services, etc.) but only in moderation, which is necessary for the successful execution of the order.

In connection with any reorganization, status transformation, sale or any other transfer of funds (under the common name "business transfers") we will transfer the data to a reasonable extent and as will be necessary for the business transfer, provided that, that the receiving party undertakes to respect your personal data in accordance with the applicable personal data protection regulations. We will continue to ensure the confidentiality of all personal information and notify affected users, before personal information becomes subject to another privacy policy.

Public authorities

We will only disclose your personal information to public authorities in cases, when required by national or European Union law. The provider will e.g.. responded to court requests, law enforcement and other state authorities, which may also include the national authorities of another EU Member State

Legitimate interest

We use your personal information based on a legitimate interest to detect and prevent fraudulent use and misuse of services or subscriptions to them., further within the framework of ensuring the stable operation of our system and services, as well as for the purposes of implementing information security measures, meeting service quality requirements and detecting technical failures of systems and services.

Based on a legitimate interest, we also use your personal data for the purposes of possible executions, judicial and extrajudicial recovery.

Access and correction of your personal data and exercise of other rights

As a user of the provider's website or. the subscriber of the service provider you have the right to check whether the provider processes personal data about you and to access personal data, which we keep about you or. we process (in this case, we will provide them to you in the form of a PDF document, which is machine readable). You can always ask, that inaccurate personal information about you is corrected. If you think so, that there is no longer a justifiable reason for further use or. processing of your personal data let us know, but certain personal data, which we collect on the basis of the Value Added Tax Act should not be deleted. You are also right, to limit the use of your personal information in cases, when you dispute the accuracy of personal information, when you rate, that the processing is illegal but you do not want to be deleted and when personal data are no longer needed for the purpose of processing you need them to enforce legal claims. In the case of subscribing to e-news, you have the right to object to the processing of your personal data.

To possibly exercise their described rights, please, to send us your request in writing, via email to the address info@center-grabovoi.si .

The responsible person will respond to your request within the prescribed time limit 1 months. In case of complexity and a large number of requests, the deadline can be extended by a maximum of two additional months, of which you will be informed.

Storage

The provider keeps personal data, received from you, to 1 years after the service or. from the last communication. V primeru, that the user executes the order, the provider will use personal data to process the submitted order. In accordance with 86. Article ZDDV ensures the storage of invoices, relating to the supply of goods or services in the territory of Slovenia at least 10 years after the end of the year, to which the invoices relate - and thus the data is stored, which are on the account.

Cookies

The provider can store cookies on the user's computer, such as the user identification number in encrypted form (to identify the user on the next visit) and Google Analytics cookies (analysis of website visits). Session cookies are stored in the server's memory only for the duration of the visit and are deleted after one hour of inactivity., persistent cookies are stored on the visitor 's computer until 2 years, then they become inactive. Check the cookie list, which we use.

Participation in prize games

Data processing, collected by participating in sweepstakes, governed by sweepstakes policies.

Shopping

V primeru, that the user executes the order, the provider will use the entered data to process the submitted order. The provider in accordance with 86. Article ZDDV ensures the storage of invoices, relating to the supply of goods or services in the territory of Slovenia at least 10 years after the end of the year, to which the invoices relate - and thus the data is stored, which are on the account.

Contact forms and forwarding e-mails

The user can also submit specific questions via contact forms or e-mail addresses, published on the site, thereby entrusting the said information to the controller. These will be used to resolve the user’s issue. E-mail addresses, listed on the website, they are not personal, but business e-mail addresses. So they are not tied to one natural person, but data, mediated in this way, can be processed by different people - in order to quickly and efficiently resolve the user's issue. By sending an email via the online form or to addresses, listed on this site, the user agrees to the general terms of use of the provider's websites

Your rights regarding your personal information

The user may at any time request access to personal data, processed by the operator, to limit them, deletion, correction or transfer of data. Any questions regarding the protection of personal data on the provider's website may also be addressed to the e-mail address info@center-grabovoi.si

An individual may request access to personal data from the provider, correction, deletion or restriction of the processing of your personal data, has the right to object to the processing and transferability of his personal data.

Right of acquaintance: you always have the right to know whether and if personal data is processed about you, access to personal data and the following information: (a) processing purposes; (b) types of personal data concerned; (c) users or user categories, to whom personal data have been or will be disclosed; (d) the envisaged retention period of personal data or, if this is not possible, criteria, used to determine this period; (e) when personal data is not collected from you all available information regarding their source.

Right of correction: you are right, to correct inaccurate personal information about you and taking into account the purposes of processing, the right to supplement incomplete personal data.

Right of deletion: you have the right to achieve, to have your personal information deleted, when one of the following reasons applies: (a) personal data are no longer needed for purposes, for which they have been collected or otherwise processed; (b) when you revoke consent, on the basis of which the processing takes place and where there is no other legal basis for the processing; (c) when you object to the processing, however, there are no overriding legitimate reasons for their processing; (d) personal data have been processed illegally.

Right to limit processing: you have the right to achieve, to limit the processing of your personal data, when one of the following cases applies: (a) when you dispute the accuracy of the data, namely for the period, which allows us to verify the accuracy of personal information; (b) processing is illegal, you oppose the deletion of personal data and instead demand that their use be restricted; (c) we no longer need your personal data for processing purposes, but you need them to exercise, enforcement or defense of legal claims; (d) if you have filed a processing objection, based on the legitimate interests of the provider, until checked, whether our legitimate reasons outweigh your reasons.

Where the processing of your personal data has been restricted in accordance with the preceding paragraph, such personal data, with the exception of their storage, is processed only with your consent, or for enforcement, the exercise or defense of legal claims or for the protection of the rights of another natural or legal person. We are obliged to inform you before the lifting of the restriction on the processing of your personal data.

The right to data portability: you are right, to receive your personal information, which you have provided to us, in structured, commonly used and machine readable form, and right, to pass this information on to another controller, when the processing is based on your consent or the processing is carried out by automated means. At your request, where technically feasible, personal data may be transferred directly to another controller.

Right to contract: when we process your data on the basis of a legitimate interest for marketing purposes, you may object to such processing at any time.

The right to lodge a complaint with the Information Commissioner: if we do not decide on your request within the legal deadline or reject your request, you have the option of filing a complaint with the Information Commissioner.

How we ensure data security

Data, provided by the user via forms on the user's pages or otherwise (via email, phone, etc.), they are confidential and are treated in accordance with the applicable Slovenian legislation. The provider will protect personal data and prevent their misuse. Personal data will only be used for purposes, for which the user has given his consent. They have access to personal data only by authorized persons of the provider (employees, contractual partners) with username and password. The user is also responsible for the protection of personal data, to ensure the security of your username and password. The provider uses SSL technology to transfer all personal data of the user, which takes care of coding all the information, sent with orders.

Transmission of data to authorized partners

Data, which the user entrusts to the operator, are confidential. The provider does not pass them on to unauthorized third parties. However, he may provide personal data to trusted partners or by law, in accordance with the applicable Personal Data Protection Act. Data may be provided: data processing and information services companies, which ensure the smooth operation of the website and its improvements (server hosting, email marketing…); marketing agencies for the purpose of remarketing (in encrypted form); companies, which ensure a smooth purchase process (Paypal, delivery services, etc.); but only in moderation, which is necessary for the successful execution of the order; authorized institutions, if required by law (court, etc.).

All partners, who have access to personal data, they are committed to their careful handling in accordance with European law.

Consent

By using the provider's websites, the user agrees to the general terms of use, published on this site. At this point, the user can regularly monitor any changes to the general terms and conditions and consequently the manner and purpose of processing the collected personal data.

Connection with social networks

By clicking on the icon of each social network (Facebook, Instagram, …), located on the provider's website, the user can easily access the provider's profiles on social networks and post other profiles on social networks with content, related to the activity of the provider. Clicking on these buttons-icons allows the social network, to provide the user with relevant information quickly, depending on the user's online activity

Change privacy rules

The provider reserves the right, that it may, in its sole discretion, change its privacy policy at any time and update and amend this Privacy Policy. That is why we advise you, that you review this Privacy Policy on a regular basis. Provider will notify you of changes to this Privacy Policy by email only in case, that these are significant changes, affecting the processing of personal data.

Contact

EHO PR, Elizabeta Bobnar Najzer, s.p., Drenik Street 18, 1000 Ljubljana. registration number 3545555000, Ljubljana, Slovenia, of the day 18. 05. 2009; Tax number SI47746971. Any questions about privacy and the processing of personal data can be addressed to info@center-grabovoi.si

Websites https://www.center-grabovoi.si in https://edu.center-grabovoi.si/membershipsportal are part of the EHO PR offer, Elizabeta Bobnar Najzer, s. p., Drenik Street 18, 1000 Ljubljana.

EHO PR, Elizabeta Bobnar Najzer, s. p., Drenik Street 18, 1000 Ljubljana

Last change 1. 12. 2020.